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      What is your conference substitution policy?

      SUBSTITUTION POLICY: There is no substitution processing fee charge for AFP 2025 Boston, but additional fees may apply based on the substitute's membership status. If you cannot attend the conference, you may substitute another person from your company. Once a badge is picked up, the registration cannot be substituted. All requests for substitutions must be made in writing with a completed substitution registration form by September 19, 2025, for AFP 2025 Boston. If you must substitute after September 19, 2025, do not send registrations to AFP - these will be processed onsite at one of the "Registration Assistance" counters and all fees will apply.

      IMPORTANT: Don’t forget to cancel or change your hotel reservation through AFP Housing. 

       

      CANCELLATION POLICY: There is a $100 cancellation processing fee charge for AFP 2025 Boston. There are no refunds or credits for AFP 2025 Boston cancellations received after September 19, 2025. AFP accepts only written cancellations to customerservice@afponline.org.

      • Membership dues are individual, non-refundable and non-transferable.

      • Exhibitor Portal purchases are not refundable.

      • Cancellations for registrations that were purchased after November 1, 2024, and the cancellation is received by September 19, 2025, may be eligible for a refund of the registration fee, less a $100 cancellation processing fee.

      • Cancellations for Corporate Practitioner Team Pricing that reduce the total # in team to one or two registrants will adjust the attendee registration rate before a refund is issued for the cancellation, less the $100 cancellation processing fee per person. One or two registrants do not qualify for team pricing and will be registered at the prevailing Full Conference pricing which has member and non-member rates based on the payment date.

      All refunds will be issued in the manner in which the original transaction was received. Check refunds will take 60 business days to be processed and sent to the requestor. 

      IMPORTANT: Don’t forget to cancel your hotel reservation through AFP Housing.