What is AFP's event cancellation/refund policy?

CANCELLATION POLICY: There is a $100 cancellation processing fee charge for AFP 2025 Boston. There are no refunds or credits for AFP 2025 Boston cancellations received after September 19, 2025. AFP accepts only written cancellations to customerservice@afponline.org.

  • Membership dues are individual, non-refundable and non-transferable.

  • Exhibitor Portal purchases are not refundable.

  • Cancellations for registrations that were purchased after November 1, 2024, and the cancellation is received by September 19, 2025, may be eligible for a refund of the registration fee, less a $100 cancellation processing fee.

  • Cancellations for Corporate Practitioner Team Pricing that reduce the total # in team to one or two registrants will adjust the attendee registration rate before a refund is issued for the cancellation, less the $100 cancellation processing fee per person. One or two registrants do not qualify for team pricing and will be registered at the prevailing Full Conference pricing which has member and non-member rates based on the payment date.

All refunds will be issued in the manner in which the original transaction was received. Check refunds will take 60 business days to be processed and sent to the requestor. 

IMPORTANT: Don’t forget to cancel your hotel reservation through AFP Housing.