Domestic shipping for orders in the United States generally takes 7-10 business days.
International shipping for orders outside of the United States can take a few weeks just for shipping, and may need additional time for customs. Any customs, duties, tariffs and brokerage fees are NOT included in the shipping rate. The purchaser will be responsible for paying these charges upon delivery.
For International Orders to INDIA: Please note to prevent shipping delays for International orders to India. Please do not list your company name if shipping to a residence. There will be KYC clearance delays with customs if:
- shipping to a residence and a company name is included in the address or if
- shipping to an organization and company name is not included in the address.
Study materials are not included with the Exam fee. Study materials may be purchased at the same time when you submit your Exam application online. Make any address updates before you complete the purchase. Sales tax may be calculated depending on your location.
If you purchase the CTP Exam Prep Platform when you submit your CTP Exam application, then you will have immediate access for one year to the online software. The Exam Prep Platform is completely digital. You should receive an e-mail immediately after your purchase of the Exam Prep Platform with the access link.
If you purchase the Essentials of Treasury Management when you submit your CTP Exam application, then the shipping fee and shipping time depend on your shipping location.
- You should receive one e-mail immediately after your purchase of Essentials to confirm that we have received your order and to double-check that the shipping address is accessible and is not a P.O. Box.
- To prevent delays with your shipment, please respond to the e-mail to confirm the shipping address as soon as possible. If you made address updates before you completed the purchase, then everything should be correct as long as the address is not changed to a different address before orders are transmitted.
- Orders are transmitted every business morning to our warehouse in Maryland, United States. For example, if you order the book before we transmit orders in the morning, then orders will be transmitted to the warehouse the same day. If you order the book after we have transmitted orders in the morning, then orders will be transmitted to the warehouse on the next business day (no orders transmitted on weekends or U.S. federal holidays).
- Warehouse fulfills orders and prepares for Shipper. Usually within two business days after our warehouse has processed transmitted orders, you should receive an e-mail with tracking details. After receiving this email with your shipping address, you can update the address in your record with a different address without disrupting the address for this order.