How do I obtain a username and password?

Returning Customers:

For AFPonline.orgAFP Global Career Center, and Collaborate, there is a single sign-on login.  If you need your password, please click here to enter your e-mail address on file.  Your username is always going to be your primary e-mail address on file.  You may need to check your SPAM/junk folder – as some networks will mistake the e-mail as spam because it is generated from an automated e-mail account (*****@AFPonline.org).

 

New Customers:

If you have never logged into the website before, please click here to create a new registered user (enter your e-mail address, then click No. I want to create an account.)

If you need further assistance, contact AFP Customer Service by e-mail at customerservice@afponline.org or call 1.301.907.2862 and ask for the Customer Service department.

 

Passwords should be a minimum of 8 characters long and should not be one that has been reused.

Passwords should contain:

  • At least one upper case letter
  • At least one lower case letter
  • At least one numeric character
  • At least one special character (Supported characters: @, !, #, $, %)Any other special characters may result in error messages

Please note that office hours are 8:30 a.m. - 5:00 p.m. ET Monday through Thursday, and 8:30 a.m. - 1:00 p.m. ET Friday (closed on all U.S. federal holidays)